Go to broadbandmap.fcc.gov, start typing your street address, choose the matching suggestion, and read the providers under Fixed Broadband. Write down every wired option (fiber, cable, DSL) and every fixed wireless provider, then call or check each one with your address. If a listed provider says no, file a challenge from the same page; the provider must reply within 60 days.
Before you start
- Have your full street address ready, the way it appears on a utility bill.
- A phone works fine, but a computer shows the provider table more easily.
- The map doesn't ask for your name to look up an address. You only give a name and email if you file a challenge.
Look up your address, step by step
Open the FCC National Broadband Map
Go to broadbandmap.fcc.gov. It's free and run by the Federal Communications Commission, and looking up an address needs no phone number or email. If a site asks for your phone number before it will show providers, it's a sales site, not the FCC.
Type your address and choose the matching suggestion
Start typing in the "Search by Address" box and choose your address when it appears (addresses the FCC has on file show in capital letters). If it never appears, try without the unit number, or use the "Location" option under the search box to find your house on the map. A missing home can be added with a location challenge (below).
Read the provider list under "Fixed Broadband"
You'll see the providers, each one's technology (fiber, cable, copper/DSL, licensed or unlicensed fixed wireless, satellite) and the fastest download/upload it reports for your location. By default the map hides services slower than 25 Mbps download, so slow DSL may only show after you change "Service Filters".
ProviderTechnologySpeed (down / up)The local phone or fiber companyFiber to the Premisese.g. 1000 / 1000A local wireless companyLicensed Fixed Wirelesse.g. 100 / 20The old phone companyCopper Wire (DSL)e.g. 10 / 1Satellite companiesLEO / GSO Satellitelisted almost everywhereAvailability challengeLocation challengeSimplified drawing, not a screenshot: the FCC map lists each provider with its technology and top reported speeds, and offers the two kinds of challenge. Labels on the live map may differ slightly. Sort what you see into three groups
- Wired: fiber, cable, copper (DSL). These are the ones that matter most.
- Fixed wireless: a local or national provider that beams service from a tower. Worth a call.
- Satellite: listed almost everywhere. Useful when nothing above works out.
"Service Filters", on the bar above the map, shows one technology or speed at a time.
Confirm with each provider, using your address
Open each provider's website and run its own address check, or call. Ask: "Can you install at this address, by what date, and what's the monthly price after any promotion?" Write the answers down; you'll need them if you challenge the map.
When the map is wrong: file a challenge
The map is built from what providers report, so it's sometimes too optimistic. Fixing it matters beyond your own house: state broadband offices used this map to decide which homes BEAD money would cover.
Choose the right kind of challenge
- Availability challenge: a listed provider can't actually serve you (it refused, couldn't schedule an install within 10 business days, wanted to charge more than its standard install fee, or doesn't offer the technology or speed shown).
- Location challenge: your home is missing, the dot is on the wrong building, or the address or building type is wrong.
Start it from your address result
With "Fixed Broadband" selected, click the "Availability Challenge" link below your address; you pick the provider inside the form. For a wrong location, use the "Location Challenge" link next to the address. For a missing home, click the right spot on the map and choose "Add a New Location".
Fill in the form and add evidence
You'll give a name and email (phone is optional), pick a reason and can upload evidence such as an email or chat transcript where the provider declined to serve you. Evidence is optional but makes success more likely.
Wait for the reply
The provider has 60 days to concede or dispute it. If it doesn't reply at all, the FCC rules against it and the map gets corrected. If it disputes, you both get 60 more days to sort it out, then the FCC has 90 days to decide. If the provider concedes or loses, that service stops showing at your location.
- Try another browser, or turn off ad blockers for broadbandmap.fcc.gov.
- Type the address the way your 911 address or tax bill writes it, without a unit number.
- Zoom in on the map and click your roof instead of typing.
"Their website says not available, but my neighbor has it"
Provider websites check your address against their own database, which often spells rural addresses differently or hasn't caught up with new builds. Wireless providers also stop selling where a tower is full.
Try your exact physical address
Use the 911 address, not a PO box or rural route. Ask your neighbor which spelling worked for them.
Call sales instead of using the web form
A person can look up your location on their network map and tell you whether it's a database problem or a real "no".
Get the answer in writing
If it's a real "no" but the FCC map lists them, that email or chat is your evidence for an availability challenge.
Join the waitlist if there is one
5G home internet in particular opens up address by address as towers get capacity.
If you already subscribe and the speed is lower than promised, that's a consumer complaint, not a correction to the availability map.
What to do with your list
- Fiber or cable confirmed? That's almost always your best option.
- Only DSL, fixed wireless or satellite? Check next whether fiber is already funded for your home through BEAD: here's how.
- Then compare what's left on speed, lag, data limits and real monthly cost: every option ranked.

No wired option and no fiber coming?
For a year-round home with open sky, low-orbit satellite is usually the best of what's left.
- A funded fiber or cable build covers your address (BEAD or a co-op project) and should arrive within about a year: hold off and compare. How to check.
- Trees, a ridge or nearby buildings hide most of your sky and there's nowhere to mount the dish above them.
- The need is seasonal or short: one stay, one trip, one job. Starlink is a monthly subscription meant to stay on.